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The Psychology Behind High ROAS Obsession

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Let’s be honest.
High ROAS feels amazing.

You spent $10K. You made $80K.
You share it with your team. You tell your board. You screenshot it for your investor update.

It’s simple. Clean. Emotionally satisfying.
And sometimes… completely misleading.

If you’ve ever felt reluctant to scale spend because it might drop your ROAS, you’re not alone.
There’s a reason you feel that way. It’s not just math. It’s mindset.

Why High ROAS Feels So Good

High ROAS rewards all the right instincts:

  • Spend less
  • Get more
  • Protect what’s working
  • “Win” on the spreadsheet

It’s the same rush you feel when you buy something at 40% off, and feel like you gamed the system.

But here's the truth:

Your ecommerce business isn’t Costco.
You’re not here to get deals.
You’re here to build enterprise value.

And sometimes, that means letting go of the thing that feels good to do what actually works.

Your Personal Finance Brain Is Getting in the Way

Most entrepreneurs are wired for frugality. It’s how we survive.

  • In your personal life, you optimize for savings.
  • You cut costs.
  • You stretch every dollar.

And when you see a 6x ROAS, it hits the same pleasure center in your brain as a Black Friday deal.

But here’s the problem:

Business success isn’t about savings. It’s about smart investment.

When you bring your personal finance habits into your media strategy, you end up:

  • Underinvesting in campaigns that could scale
  • Capping growth to protect ratio
  • Measuring success based on margins instead of momentum

High ROAS Is a False Reward

What makes high ROAS dangerous isn’t just what it represents. It’s what it replaces.

It makes you feel like you’re growing, when you’re really just staying safe.

You start asking:

  • “How do we keep ROAS high?”
    … instead of:
  • “How many customers can we acquire profitably?”

You think:

  • “We’re winning this month.”
    … instead of:
  • “What are we building for next quarter?”

You measure:

  • In-month efficiency
    … instead of:
  • Customer acquisition growth, future LTV, and contribution margin

Signs You’re Hooked on ROAS

  • You celebrate high ROAS, even when customer growth is flat
  • You hesitate to raise budgets even on profitable campaigns
  •  You anchor decisions to “efficiency” instead of scale
  •  You talk more about percentage return than dollar profit

If any of these sound familiar, you’re in the high ROAS loop.

You’re optimizing for ego, not enterprise value.

The Reframe: From Saver to Scaler

Here’s what it looks like to shift your mindset:

Old Thinking

New Thinking

“Let’s keep ROAS high.”

“Let’s maximize profitable customer acquisition.”

“This CAC is too high.”

“Is this CAC still profitable when you factor in LTV?”

“We don’t want to overspend.”

“Are we spending enough to unlock scale?”

“We’re hitting our target ROAS.”

“Could we do 2x the volume at slightly lower ROAS?”

 

You stop obsessing over the ratio.
You start chasing results.

You’re Not Alone! Even Agencies Get This Wrong

Most agencies don’t help their clients make this shift.

They optimize for ROAS because:

  • It’s easy to explain
  • It sounds good in reports
  • It lets them avoid hard conversations about scale

But real growth doesn’t come from a “safe” media plan.
It comes from pushing limits, testing incrementality, and playing offense with your budget.

The Smartest Move Might Be the One That Feels Risky

If you’re obsessed with high ROAS, that’s not a flaw. It’s a habit. One that’s been rewarded your whole life.

But the biggest unlock in your business might be breaking that habit.

The next time you see a 6x or 8x ROAS campaign, ask:

“Am I protecting this performance… or am I avoiding growth?”

Because the best campaign isn’t the one that looks great in a screenshot.
It’s the one that acquires the most customers profitably, and sets you up to scale.


Explore Human’s Ecommerce Marketing Services

We help founders and growth teams escape the ROAS trap, and build scalable, high-profit acquisition engines.
👉 Learn how we help brands grow with clarity and confidence


Read the Book: Why High ROAS Is Bad for Your Ecommerce Business

This mindset shift is at the heart of the book.
If you're serious about scaling profitably, start here.

📘 Read the book → High ROAS Is Bad For Your Ecommerce Business